Health Complaints

Health Complaint Registration with Helpful Foundation

Download and Submit Forms

Click the links below to download the forms required to register your complaint with Helpful Foundation (HF):

1. HEALTH COMPLAINT FROM
2. UNDERTAKING OF FEE PAID AFFIDAVIT

Instructions:                                                                                                       

1. Download the forms by clicking the links above.
2. Fill out the forms completely and attach any supporting documents or evidence.
3. Send the completed forms via email to: pg@helpful.foundation

Note:

1. HF Membership Holders: No fee is required to register a complaint.
2. Non-Members: A fee is applicable for legal action and complaint registration

Public Grievance Issues for Complaint Registration

Types of Health Complaints in India

1. Medical Negligence & Malpractice

1. Wrong diagnosis or delayed diagnosis.
2. Wrong treatment or surgery errors.
3. Negligence in hospitals, clinics, or nursing homes.
4. Denial of emergency medical care.
5. Overcharging or unnecessary medical procedures.

2. Violation of Patient Rights

1. Denial of informed consent.
2. Violation of confidentiality.
3. Discrimination in treatment (caste, gender, class, HIV status, etc.).
4. Denial of medicines or treatment in government hospitals.

3. Public Health & Infrastructure Complaints

1. Poor sanitation and unhygienic conditions in hospitals.
2. Non-availability of doctors, medicines, or diagnostic facilities.
3. Negligence in government health schemes (e.g., Ayushman Bharat, ICDS, immunization).
4. Lack of ambulances or emergency services.

4. Pharmaceutical & Drug-related Complaints

1. Sale of expired or counterfeit medicines.
2. Adulterated or spurious drugs.
3. Excessive pricing of medicines and medical devices.

5. Health Insurance Complaints

1. Rejection of genuine claims.
2. Delay in settlement.
3. Mis-selling of policies or hidden terms.

6. Public Health & Environmental Health Issues

1. Contaminated drinking water.
2. Industrial pollution affecting health.
3. Vector-borne diseases (malaria, dengue) due to poor civic services.
4. Malnutrition and starvation deaths.