Refund & Cancellation Policy

Refund & Cancellation Policy

Returns We do not provide a return & refund policy; however, if the order is cancelled within a day’s time, subject to the product not being dispatched, we will refund your payments. Refunds will be processed through the same mode within 10 working days Elica makes the best possible efforts to provide quality products and services. All models undergo quality checks and required tests to ensure: efficiency, electrical safety & reliability. Refunds Once we receive your email on helpfulfoundationfundraiser@gmail.com for cancellation and refund, we will scrutinize and evaluate the transaction. After approval refund will initiate. The refund amount is calculated by deducting 20% (shipping and internet payment charges) from your original payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Refunds will be issued to the same payment method used at the purchase time. Payment Method Refund Method Refund Time-frame Credit Card/ Debit Card Credit Card/ Debit Card 8-10 business days Net Banking Net Banking Account (Credited to Bank Account) 8-10 business days If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information. If you have any questions about our Returns and Refunds Policy, please contact us: By email: helpfulfoundationfundraiser@gmail.com

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