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Public Grievance

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Public Grievances Registration with Helpful Foundation

This form is designed for communities to raise their concerns regarding Government policies, Government schemes, public issues, or development suggestions for public welfare. It can also be used to file complaints against government departments for delay, negligence, or denial of services.

Download and Submit Forms 📝
Click the links below to download the forms required to register your complaint with Helpful Foundation (HF):
  1. PUBLIC GRIEVANCE FORM 📝
  2. Instructions: Download the forms by clicking the links above.
  3. Fill out the forms completely and attach any supporting documents or evidence.
  4. Send the completed forms via email to: pg@helpful.foundation

👉Note: Public Grievances should not require a fee because they relate to citizens’ rights and access to justice/welfare.

Important Note

  1. Registration of Public Grievances is completely free of cost.

  2. Citizens are not required to pay any fee for filing complaints related to Government policies, schemes, departments, or public welfare issues.

  3. Helpful Foundation provides grievance support as a public service, ensuring transparency, accountability, and justice for all without any financial burden on the complainant.

 Public Grievance Issues for Complaint Registration👥 + 🏛️

You may register a complaint or grievance related to the following:

Government Policies & Schemes

  1. Non-implementation or delay in implementation.

  2. Denial of rightful benefits.

  3. Misuse or corruption in schemes.

Government Departments / Authorities

  1. Delay in service delivery.

  2. Negligence, harassment, or apathy by officials.

  3. Denial or wrongful refusal of services.

  4. Lack of accountability and transparency.

Public Issues & Welfare Concerns

  1. Issues related to basic amenities (water, electricity, sanitation, health, education).

  2. Civic problems (roads, transport, waste management, safety).

  3. Social welfare and development matters.

Rights & Justice Related Complaints

  1. Violation of fundamental or legal rights.

  2. Discrimination, negligence, or exploitation by authorities.

  3. Non-compliance of government orders or court rulings.

Development Suggestions for Public Welfare

  1. Proposals for improvement in governance and service delivery.

  2. Recommendations for social development and public interest.

  3. Constructive feedback for better implementation of schemes.

⚖️ Note: Complaints should be genuine, supported with facts/documents (if available), and related to government/public welfare matters.

Helpful Foundation is committed to protecting and promoting the interests of victims and complainants. The organisation works with dedication to ensure justice, support, and welfare for individuals and communities.

Our Objectives:

  1. Assisting people in raising grievances related to Government policies, schemes, and public issues.

  2. Promoting public welfare and development through constructive suggestions and advocacy.

  3. Providing support to victims/complainants by protecting their rights and helping in the resolution of their issues.

  4. Acting as a bridge between citizens and authorities to ensure transparency, accountability, and justice.

👉 Our ultimate aim is to promote the welfare of people and build a fair, supportive, and inclusive society.

Public Grievance Redressal Assistance

At Helpful Foundation, we assist citizens in registering and pursuing public grievances with appropriate authorities. Whether your concern relates to government services, civic issues, corruption, public utilities, or unlawful administrative actions, we guide you through each step toward effective resolution.

What is a Public Grievance

A public grievance is any complaint, concern, or issue raised by an individual or group regarding the delivery of public services, administrative inaction, policy implementation challenges, or other problems that affect public interest. Grievances may involve local, state, or national government departments or public sector organisations.

Who Can File a Grievance

Anyone can file a public grievance, including:

  • Individual citizens
  • Resident associations
  • Representatives on behalf of a group
  • Families or stakeholders affected by a public issue

You do not need legal expertise to register a grievance with us — we support you throughout the process.

Types of Grievances Covered

We assist with grievance registration in categories such as:

  • Delays or denials of government services
  • Public utility failures (water, electricity, sanitation)
  • Unaddressed civic problems (roads, lighting, infrastructure)
  • Corruption or irregularities
  • Welfare scheme disputes
  • Administrative negligence or misconduct
  • Safety, health, and environment-related public issues

Why Register With Helpful Foundation

By choosing to register your grievance with Helpful Foundation, you get:

  • Expert guidance on documentation and submission
  • Assistance in drafting formal grievance letters
  • Tracking and follow-up support
  • Escalation assistance to higher authorities
  • Clarity on government procedures and timelines
  • No upfront legal fees (free initial support)

Our goal is to ensure your grievance is heard and progressed effectively.

What Happens After Submission

Once your grievance is submitted:

  1. We verify the completeness of information.
  2. We prepare and submit the grievance to the appropriate authority.
  3. You receive official tracking/acknowledgement details.
  4. We assist with responses, clarifications, and escalation (if necessary).
  5. We keep you informed at every major update.

📌“Helpful Foundation” performs several functions to protect and promote the interests of the victim/complainant, which aims to promote the welfare of people.

Helpful Foundation performs several important functions to protect and promote the interests of victims and complainants. Its initiatives are designed to ensure justice, safeguard rights, and provide necessary support systems. At the same time, the Foundation works toward promoting the overall welfare of people by addressing their grievances, supporting their needs, and creating pathways for a fair and secure society.

✅ Types of Cases Accepted

  1. Delayed or No Response to Complaint:– When your complaint has been registered with the concerned department/authority, but no appropriate action has been taken within 30 to 90 days.
  2. Refusal to Register an FIR: – When the police or concerned authority has denied filing your First Information Report.
  3. No Action by Local Authority:– When the responsible authority fails to take any action on your submitted complaint.

⚖️ Important Note: We accept only those cases where:

  1. The victim has already submitted the complaint to the relevant department/authority, AND
  2. No further action has been initiated by the authorities within 30 to 90 days.

📌 Categories of Complaints Accepted

👉 This structure makes it easy for complainants to identify the right category

1. General Complaints📌

  1. Consumer Complaint- Click here– Complaints regarding defective products, unfair trade practices, overcharging, or poor services by companies or sellers.
  2. Investor Complaint – Click here  – Issues related to fraud, mismanagement, or irregularities in investments, stock market dealings, or financial institutions.
  3. Service / Employment Complaints Click here –Disputes involving recruitment, appointment, wages, promotions, harassment at workplace, or violation of labour rights.

2. Law & Justice Related 📌

  1. Cyber Crime Complaint Click here– Hacking, phishing, online fraud, identity theft, cyberbullying, financial scams, and other internet-related crimes.
  2. Anti-Corruption Complaints Click here – Bribery, misuse of power, misappropriation of funds, or corruption in government and private institutions.
  3. Anti-National Integration Complaint Click Here -Activities or propaganda that threaten national unity, communal harmony, or social peace.
  4. Judiciary Complaints Click here – Complaints against judicial officers, delays in justice, denial of fair trial, or judicial misconduct.
  5. Legislative Complaints Click here – Grievances regarding law-making, unfair policies, or unethical conduct by elected representatives.
  6. National Security Complaints: Click here – Matters affecting the sovereignty, security, and integrity of the nation, including terrorism or espionage.
  7. Human Rights Complaints– Click here – Violations of fundamental rights, discrimination, exploitation, or abuse against individuals or communities.

3. Social & Community Welfare📌

  1. Women’s Aid Click here – Issues relating to domestic violence, dowry harassment, workplace harassment, gender discrimination, or denial of women’s rights.
  2. Seafarer Complaint Click here – Grievances of sailors, shipping employees, and workers in the maritime industry regarding exploitation, non-payment, or unsafe working conditions.
  3. Animal & Husbandry Complaints Click here – Cruelty to animals, illegal slaughter, wildlife trafficking, or issues in animal farming and husbandry.
  4. World Peace Complaints– Click here – Matters related to global conflicts, war crimes, peace violations, and promotion of international harmony.

4. Sector-Specific Complaints📌

  1. Chemicals & Fertilisers Complaints–Click here – Irregularities in production, distribution, or quality of fertilisers and chemicals affecting farmers or industries.
  2. Civil Aviation Complaint Click here – Issues faced by passengers, airline staff, or authorities, including delays, safety violations, or service failures.
  3. Commerce & Industry Complaints Click here – Trade disputes, unfair business practices, industrial exploitation, or violation of trade regulations.
  4. Communications Complaints– Click here – Telecom, postal, internet, broadcasting, or media-related issues such as fraud, poor service, or misuse.
  5. Defence Complaints Click here – Grievances related to armed forces personnel, veterans, procurement irregularities, or misuse of defence resources.
  6. Education Complaints– Click here – Malpractices in schools, colleges, universities, fee exploitation, denial of admission, or academic discrimination.
  7. Health Complaints Click here – Medical negligence, denial of healthcare, overcharging in hospitals, or irregularities in health schemes.
  8. Infrastructure & Development Complaints Click here – Issues with roads, housing, urban planning, electricity, water, sanitation, or other public utilities.
  9. Media Complaints– Click here – Misreporting, fake news, unethical journalism, or media bias causing harm to individuals or society.
  10. Bank / NBFC/ Recovery Agent – Click here

5. Environmental & International Issues📌

  1. Environment, Forest & Climate Change Complaints– Click here – Deforestation, illegal mining, pollution, climate change violations, and destruction of natural resources.
  2. Environmental Complaints Click here – General environmental hazards affecting local communities, including waste mismanagement, air/water pollution, or noise pollution.
  3. External Affairs Complaints Click here – Issues related to foreign policy, treatment of Indians abroad, international disputes, or foreign relations concerns.

Rights of Complainants

  1. Every complainant has the right to confidentiality.
  2. All complaints will be reviewed fairly and without bias.
  3. Legal guidance will be provided where applicable.
  4. Complaints will be tracked until resolution

📌 Instructions for Filing a Complaint with Helpful Foundation

📂 Step 1: Attach Supporting Documents:- Screenshots, emails, receipts, digital proof, or any other relevant evidence.

📂 Step 2: Submit Your Complaint:- Send the completed complaint form along with supporting documents to: 📧 pg@helpful.foundation

⚖️ Initial Legal Assistance (Free)

  • Within 48 hours, our team will contact the complainant/victim.
  • We will provide legal aid and guidance on the next steps.
  • Note: Free legal assistance is provided only two times per case.

📂 Case Handling Request📌

If the complainant/victim wishes the Helpful Foundation to take up the case and represent them:

  1. They must formally request this service.
  2. 💰 Processing Fees: A fee is required (unless exempted).
  3. Once the fee is received, the HF legal team will begin full case processing and representation.

✅ This ensures transparency: basic guidance is free, but full case handling requires fees to support legal and operational expenses.

🏅 Membership & Fee Policy

  1. HF Membership Holders: No fee required to register a complaint.
  2. Non-Members: Fees apply for complaint registration and legal action.
  3. BPL Card Holders: All services are completely free of cost with valid proof.

💰 Legal Fees

  1. Fees depend on the nature and complexity of the case.
  2. The exact amount will be communicated before filing or taking legal action.

How Helpful Foundation Supports Pending Cases

The Helpful Foundation ensures that victims are not left waiting endlessly after filing a complaint.

 Case Monitoring

  1. We track the status of complaints pending with concern Departments, police stations, and other authorities.
  2. Regular follow-ups are done to ensure the case is not ignored.

 Fast-Tracking

  1. If a complaint has been pending for 30 to 90 days or more, our team intervenes.
  2. We send reminders, representations, and legal letters to concerned authorities.
  3. We escalate matters to higher officials or commissions if there is undue delay.

 Victim Assistance

  1. Victims are updated regularly about the status of their complaint.
  2. We ensure confidentiality and protection for the complainant.
  3. Legal aid and technical advice are provided throughout the process.

In short, The Helpful Foundation not only helps you file a cybercrime complaint but also monitors, follows up, and fast-tracks pending cases to ensure justice is delivered without unnecessary delay.

Helpful Foundation is a non-governmental organisation providing facilitation and guidance for grievance redressal. We do not represent government authorities, and outcomes are subject to the respective department’s processes and decisions.